Frequently Asked Questions

How can I contact Trendora?

Email trendoratrendsshop@gmail.com. For order questions, include your order number and a short description of what you need help with.

Where can I check shipping costs?

Available shipping options and charges are shown at checkout after you enter your delivery address. The Foldable Fitness Board and Silent Basketball listing currently include free US shipping. Other items may have different shipping charges.

When will my order arrive?

Review the product details and our Shipping Policy before ordering. If you need an item by a particular date, contact us to check the available delivery information.

Could my items arrive separately?

Items fulfilled from different locations may arrive in separate packages.

How do I request a return?

Read our Refund Policy for eligibility and instructions. Contact us before sending an item back so we can confirm the correct return destination.

Can I change an order?

Email us as soon as possible. Changes or cancellations depend on the order’s fulfillment status and cannot be guaranteed.

How do I choose the correct option?

Review the selected color, size, quantity, and kit before adding an item to your cart. If an option is unclear, contact us before ordering.